Digital transformation has become imperative in delivering a seamless education experience in the ever-evolving landscape of education. This presentation will walk through Capilano University's experience developing a digital transformation roadmap using business architecture. The presentation will describe how business architecture was used to identify initiatives for the roadmap by helping to identify areas of the University that would benefit most from improvements and best support the institution’s long-term vision and strategies.

The presenter will guide the audience through the following:

  • Determine transformation vision and objectives
  • Determine organization capabilities
  • Determine ideal processes required to execute capabilities & achieve desired objectives
  • Determine capability & process gaps: Transformation opportunities
  • Conduct pain/gain analysis
  • Determine transformation initiatives
  • Develop transformation roadmap
Summit Speaker

Chris Jacques

Director, Student & Academic Solutions, Capilano University

Chris is the Director, Student & Academic Solutions at Capilano University. He specializes in business transformation processes identifying capabilities required to transform delivery of services that deliver the greatest value, and drive implementation of solutions that align to the strategic vision and achieve the desired outcomes.

Technology Track