BCNET Careers

We’re a small dynamic team that loves what we do, and thrive on our ability to make a difference for our higher education member community in British Columbia. Our work environment is diverse, collegial and entrepreneurial. 

We offer an excellent compensation package including a competitive salary, and complete range of benefits including a defined benefit pension plan, healthcare coverage and wellness allowance.

Systems Administrator I

The Systems Administrator 1 is responsible for maintaining BCNET desktop/laptop maintenance, including patching operating systems and applications. Assist with patching Windows and Linux servers used to provide BCNET’s services. Ensure that security best practices are adhered to for assigned infrastructure, working with BCNET’s ISO and using best practices. Use and implement server management tools to monitor and create baseline performances. Assist the project manager in developing, designing and building ticketing processes for IT and other services that BCNET provides. Maintain and verify the integrity of asset lists for BCNET infrastructure. Assist BCNET’s Network Services, Client Services, Shared Systems and Technology as required. Document work through the helpdesk and change management software and other means. 

 

How to apply:

Please send resume and cover letter to careers2@bc.net

Closing Date: 4:00 PM Friday February 17, 2023 

 

JOB DUTIES AND TASKS:

You would be

  • Working with the BCNET Manager, Information Technology and as a member of the IT team, provide first and second-level operational support to ensure the stability and service levels of the BCNET server infrastructure;
  • Monitoring server infrastructure activity and connectivity, troubleshoots, diagnoses and resolving desktop/laptop, printing, ticketing system, video conferencing and other endpoint problems;
  • Assessing endpoint problems and assisting with developing solutions and implementation plans for resolutions;
  • Advising and making recommendations to the technical life cycle planning of the BCNET desktop/laptops, servers, printers, video conference equipment and other endpoint solutions;
  • Employing technical expertise and representing BCNET and Network Services, Client Services, Shared Systems and Technology in developing workflows and processes to be built in TeamDynamix;
  • Utilizing existing toolsets to perform server or appliance installations, troubleshooting and documentation tasks;
  • Implement best practices, standards, procedures and quality objectives across the infrastructure and platforms;
  • Maintaining appropriate professional designations and up-to-date knowledge of current information technology techniques and tools;
  • Occasionally required to provide after-hours on-call support on a rotational basis and be available off-hours to work on emergency server infrastructure.

 

QUALIFICATIONS AND SKILLS:

Must

  • Be a Canadian citizen or have the required documentation to work in Canada (please confirm in your cover letter).

  • Have a technology diploma/degree and 2-3 years of progressive experience administering Windows systems.

  • Have an understanding of scripting and command-line tools such as PowerShell to administer Windows servers.

  • Have experience working in an environment requiring robust Change Control processes and procedures.

  • Be able to monitor performance and troubleshoot alerts using tools instructed to use.

  • Good knowledge of Linux.

  • Have experience with Active Directory.
  • Familiarity with Confluence and Moodles applications.

Desired

  • Experience with Windows and Mac laptop support.
  • Be familiar with the fundamentals of IT security, hardening practices, and security management tools.
  • Microsoft Windows automation facilities (i.e. PowerShell, DSC).
  • Have to experience with system failure analysis and recovery. Ensuring system consistency and integrity.
  • Have some understanding of Database systems (i.e. Mysql, PostgreSQL, Microsoft SQL).
  • Have experience in effectively presenting technical solutions to customers.
  • Experience with Microsoft with Intune.

Assets

  • Have to experience with LDAP, Radius, DHCP, DNS.
  • Windows Automation tools.
  • Experience working within the higher education.

 

Look for Career Opportunities with the National Research and Education Network

Together with our 13 provincial and territorial partners, we form Canada’s National Research and Education Network (NREN). If you don’t find the right opportunity with us, check out these opportunities with our friends at NREN Partner organizations across Canada. 

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