EduCloud Backup

What is EduCloud Backup as a Service?

EduCloud Backup integrates with your local backup infrastructure through the backup software of your choice.* The service allows you to continue to administer backup job schedules and data restores in a self-service manner.

*Note: backup software must be on the compatibility list

Why use EduCloud Backup?

EduCloud Backup leverages the Dell EMC Data Domain deduplication appliances and will integrate with your current backup infrastructure via either DD Boost or NFS protocols.

• Integrates with your current backup infrastructure*
• Allows for continued self-management of backup job schedules and data restores*
• Service availability 7-days a week, 24-hours a day
• Scalable infrastructure compliant with BC privacy legislation and FIPPA requirements
• Leverages secure multitenancy to keep tenant data completely isolated

*Note: backup software must be on the compatibility list

This service is available to all BCNET members. The following are the minimum requirements for the service:

• Connected to the BCNET member on the Advanced Network
• Backup software is on the compatibility list (please see FAQ section for details)

BCNET members

No, pricing is based on raw (uncompressed) usage.

The current version of DDOS is 6.1.2

Please review the compatibility chart for the full list of supported backup software products and versions. In the “DD VE” column, select No.

Please refer to your backup vendor’s documentation for best practice guides for integration with the Dell EMC Data Domain.

EduCloud Backup preferred protocol is DD Boost as it offers the best compression, deduplication and throughput.

We also offer NFS as a protocol for the backup software that does not support DD Boost.

Please review the compatibility chart for the full list of supported backup software products and versions. In the “DD VE” column, select No.

Amongst other benefits, DD Boost increases backup speeds and decreases the amount of bandwidth required to process backups. 

Please review the compatibility chart for the full list of supported backup software products and versions. In the “DD VE” column, select No.

Some Backup software vendors require additional licensing when storing data on a deduplication appliance such as the Dell EMC Data Domain. Please contact your backup software vendor to confirm the licensing requirements.

Data retention is managed by each tenant through the backup software. EduCloud Backup storage target does not manage retention.

The ratio is highly variable depending on the type of data stored, and the manner in which it is stored. For example, encrypted data will not dedupe well.

Yes, a daily summary will be sent to the provided email address during the onboarding process. Please submit a service ticket if this email address needs to be changed.

Currently the EduCloud Backup is only available at the Kamloops location. We anticipate that additional locations (Vancouver) will be available by end of 2017.

There are no restrictions on the type of data that can be stored in EduCloud Backup. The only limitation would be on the backup software side.

Each tenant chooses their own backup schedule. The schedule is not managed by EduCloud Backup.

Yes, please refer to the following schedule:

• Minor upgrades and maintenance – first Saturday of each month
• Major upgrades and maintenance – twice per year in July and December

The following are the minimum requirements for the service:

• BCNET member on the Advanced Network
• Backup software that is on the compatibility list
• Backup software continues to be on the compatibility list as bi-annual major upgrades to the service are executed.

EduCloud Backup leverages the Dell EMC Data Domain secure multitenancy to keep tenant data completely isolated. Please refer to the following white paper for additional information.

EduCloud Backup does not encrypt the stored data.

If tenants require encryption in order to use the service, the data needs to be encrypted prior to being stored in the EduCloud Backup. Please note that encryption will dramatically reduce the deduplication ratio of the stored data.

Similarly to scheduling backups, data restores are performed using the tenant’s backup product in a self-service manner.