End-User Computing Devices Agreement - Microserve

Supplier

Microserve

Key Contact 

Microserve 

Sylvain Jacob, Vice President of Sales 
Phone: 604-297-1576 
Cell: 604-644-8489

(Contact email addresses are linked in contact names)

Agreement Details

The agreement expires November 14, 2029

For other inquiries, contact the Procurement Team

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End-User Computing Devices Agreement

The End User Computing Devices (EUCD) Agreement provides BCNET members with exclusive access to sector discounts for a wide range of advanced computing devices and value-added services. This agreement supports the acquisition of desktops, laptops, tablets, thin clients, and peripherals, enabling seamless operation across academic, research, and administrative environments.
Members benefit from flexible solutions that cater to the unique technology requirements of post-secondary institutions across British Columbia. The agreement features robust logistics services, comprehensive account management support, and responsive technical and customer service to ensure institutions receive timely, reliable assistance wherever they are located.

Benefits

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Comprehensive Product Offering

Access to a broad portfolio of end-user computing devices, including desktops, laptops, tablets, thin clients, and accessories, all customizable to meet the diverse needs of academic, research, and administrative environments.

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Responsive Technical Support

24/7 technical support, offering rapid access to assistance and proactive monitoring to prevent and resolve issues.

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Exclusive Member Pricing

Access to special pricing on a wide range of desktops, laptops, tablets, and peripherals. This allows members to optimize their technology budgets while securing advanced computing solutions.

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Tailored Configuration and Deployment Services:

Devices can be pre-configured to member specifications (e.g., asset tagging, imaging, and setup), reducing administrative burden and accelerating deployment.

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Commitment to Sustainability

Access to environmentally conscious products and services, including responsible recycling and asset disposal. Aligning with institutions' goals to reduce carbon footprints and contribute to environmental stewardship.

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Value-Added Services

The agreement provides a variety of value-added services such as professional deployment assistance, "Try and Buy" programs, concierge services, and asset tagging.

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