This session will feature multi-campus representatives who share their experiences with building a culture that includes learning and sharing knowledge. A well-developed and maintained Knowledge Management Program, especially one that is widely accessible can benefit not only your internal organization but also also serve as a self-service resource for your community.

We will explore implementation strategies, the knowledge management process, and different types of repositories. Discussions will include requirements to implement a Knowledge Management Program, tool selection, and ongoing improvement. Whether the decision is to build from scratch or consolidate and structure existing documentation, engagement and adoption are key success factors.