Increasingly, organizations will move from providing IT services locally to becoming an integrator of IT services--some provided locally and others provided outside the institution. As a result, institutions begin to plan the essential role that identity management and trust services play in making integration possible. The challenge is to integrate these disparate services in a coherent and effective manner. Issues such as authentication, access control, and the user experience in moving from one hosted service to another are all important factors for long-term success. The BCNET Identity Management working group panel will focus on the integration of such services from different viewpoints of the wide range of users accessing services from higher education communities.