End-User Computing Devices - Microserve

The Microserve value-added reseller contract offers a wide array of end-user computing devices for BCNET higher education members.

Microserve supports the acquisition of end-user computing devices and offers related value-added services for a wide range of desktops, laptops, tablets, thin client devices and peripherals. The new contract provides members with the best value for higher ed-centric solutions and the flexibility to meet diverse end user computing needs for academic, research and administrative purposes.


Contract Highlights & Benefits
  • Access to a broad catalogue of devices for all major original equipment manufacturers (OEM) that are aligned to current marketplace offerings and advancements 
  • Account team coverage to address member needs across the province to provide responsive customer and technical support 
  • Customer satisfaction assessment process to ensure a positive end-user experience and continuous improvements
  • Broad delivery logistics to meet member needs across British Columbia
  • Competitive pricing model and transparent costing for additional value-added services.  

Access to a range of optional services including:

  • Asset tagging services
  • Configuration and installation services
  • Lifecycle management from deployment to decommision and disposal 
  • Alternate models of acquisition such as leasing services or device as a service 
  • Warehousing and distribution services
  • In-person and remote technical support
  • Concierge services to provide end users with one-on-one customer service 
  • “Try and buy” evaluation services
  • Efficient order and shipment tracking system through the Microserve web portal (“eStore”) which is configurable to meet institutional workflows



Please contact Sylvain Jacob, Vice President of Sales, Microserve.

Main: 604-297-1576
Cell: 604-644-8489

BCNET Procurement Team

EXPIRY DATE: May 14, 2024


View the contract, pricing, and more.

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