Microsoft's rapid advancement in cloud-based technologies such as Azure and Office 365 provide a complete set of technology to enhance engagement, communication and collaboration within higher education institutions. However, technology can only go so far and a robust digital workplace is a combination of technology, people, process, governance and change management. In this session, we will discuss both the technical capabilities and change management required to ensure that you can create a rich, thriving workplace that can provide long-term sustained value. How do you ensure that your users will use this new technology? What are users expecting in terms of user experience and mobility? How can you ensure both executive and user buy in for you solution? All this and more will be discussed in this interactive session.